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Privacy Policy

Last updated: December 2024

1. Introduction

At DictationDoggy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our AI transcription service.

2. Information We Collect

Audio Data

When you use DictationDoggy, your voice audio is temporarily processed to convert speech to text. This audio data is:

  • Never stored on our servers
  • Immediately deleted after processing
  • Not used for any other purpose
  • Not shared with third parties

Account Information

We collect basic account information including:

  • Email address (for account creation and support)
  • Payment information (processed securely by our payment provider)
  • Usage statistics (anonymized, for service improvement)

3. How We Use Your Information

We use your information solely to provide and improve our transcription service:

  • Process your voice audio to generate text transcription
  • Provide customer support and account management
  • Process payments and manage subscriptions
  • Improve our AI models and service quality (using anonymized data only)
  • Send important service updates and notifications

4. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission
  • Secure cloud infrastructure with regular security audits
  • Immediate deletion of audio data after processing
  • No long-term storage of sensitive information
  • Regular security updates and monitoring

5. Data Retention

We follow a strict data retention policy:

  • Audio data: Deleted immediately after processing (within seconds)
  • Transcribed text: Never stored on our servers
  • Account data: Retained only as long as your account is active
  • Payment data: Handled by secure third-party payment processors

6. Third-Party Services

We use a limited number of third-party services:

  • Payment processing: Stripe (for secure payment handling)
  • Cloud infrastructure: AWS/Google Cloud (for processing power)
  • Analytics: Anonymous usage statistics only

All third-party services are carefully selected for their security and privacy standards.

7. Your Rights

You have the following rights regarding your data:

  • Access: Request information about what data we have about you
  • Deletion: Request deletion of your account and associated data
  • Correction: Update or correct your account information
  • Portability: Export your account data
  • Opt-out: Unsubscribe from marketing communications

8. Children's Privacy

DictationDoggy is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DictationDoggy Privacy Team

Email: [email protected]

Address: [Your Business Address]